General Returns Policy
You may return new, unopened items sold and fulfilled by Ichurchnetwork.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

This page outlines the details of our returns policy rules and exceptions:

• Items that are Not Returnable
• Gift Returns and Refunds
• Partial Refunds
• Orders Returned After 30 Days
• Exchanges
• Items Purchased from other Sellers
• In-Store Returns
• Using our Return Mailing Label

Items that are Not Returnable

Ichurchnetwork.com does not accept returns of the following items:

• Items that are classified as hazardous materials or use flammable liquids or gases
• Computer laptops and desktops more than 30 days after delivery
• Any product missing the serial number or UPC
• Downloadable software products
• Gift certificates
• Pay As You Go (or prepaid) phone cards
• Items purchased from sellers other than Ichurchnetwork.com
• Some Jewelry orders
• Grocery products and Gourmet gift baskets cannot be returned; however, Ichurchnetwork.com will issue a full refund for damaged products sold by Ichurchnetwork.com

Orders Returned After 30 Days
Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions (be sure to include the packing slip in the box), and ship the order to:

RETURNS CENTER - ICHURCHNETWORK.COM
2715-B Lee Blvd
Lehigh Acres, FL 33971 USA

Exchanges
If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.

Items Purchased from Other Sellers
As the Ichurchnetwork.com Web site offers items for sale both by Ichurchnetwork.com and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased.

If the item to be returned was not sold by Ichurchnetwork.com, you will need to contact the seller directly.

In-Store Returns
Items purchased from Ichurchnetwork.com cannot be returned to a physical store (such as Target or Office Depot stores). Items purchased from Ichurchnetwork Merchants such as Eddie Bauer or Macy's are subject to the individual merchant's return policy; please click the related link in the order summary in Your Account for more information.

Using our Return Mailing Label
The return mailing labels obtained from our online Returns Center are valid only for returns shipped within the U.S.

Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.

If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we'll pay the return shipping costs.

If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be equivalent to our standard shipping cost for that item.